GCash cautions users vs scams posing as SIM registration links

As Philippine telecommunications subscribers prepare for the SIM Registration Act, GCash is warning its users to be extra cautious against scammers who may take advantage of the mass registrations.


“We would like to reiterate our warnings to our users that GCash will never send links via SMS, email, and messaging apps. We have been receiving reports that some telco subscribers are getting messages that their accounts have been restricted if they don’t pre-register their SIM card,” explained Winsley Bangit, Chief Customer Officer of GCash.

“Our users should never click the link provided in these messages and instead check the official channels of their telco providers for the information on how to register their SIM card starting December 27,” Bangit added.


GCash is also assuring its customers that their funds and account will remain safe as they go through the registration of their SIM cards as mandated by the law. But to ensure undisrupted access to GCash accounts, the e-wallet is encouraging its customers to promptly register their SIM Card with their respective telco provider.


To report scams and other fraudulent activities, users can visit the official GCash Help Center at https://help.gcash.com/hc/en-us, message Gigi on the website and select, “I want to report a scam.” 

About GCash

GCash (G-Xchange, Inc.) is the #1 Finance App in the Philippines. Through the GCash App, 71M registered users can easily purchase prepaid airtime; pay bills at over 1,600 partner billers nationwide; send and receive money anywhere in the Philippines, even to other bank accounts; purchase from over 5.2M partner merchants and social sellers; and get access to savings, credit, loans, insurance and invest money, and so much more, all at the convenience of their smartphones. GCash is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.), the first and only duacorn in the Philippines.


GCash was recognized by The Asian Banker (TAB) and by the IDC in 2021 for its outstanding digital financial inclusion programs.


For more information, please contact:

Winsley Royce Bangit

Chief Customer Officer


Email Address: corpcomm@gcash.com ¦ Facebook: http://www.facebook.com/gcashofficial